Meet the Team

Waldon Services is a skilled and diverse team, passionate about improving outcomes for heavy industry. Our mission is to empower people who want to make a difference. We specialise in process improvement and custom software to maximise productivity, reduce costs and minimise risk for our clients. Our approach is based on intimate and long-term partnerships with our clients.

Brad Waldon

Brad Waldon

Director / Product Manager

(Cert III Eng, DipPM, BIT, GDTL)

The business was founded by Brad in 2006 as a Project and Asset Management consultancy. With his passion for technology and process improvement, the business pivoted to focus on systems in 2014. Brad started his career as a mechanical trades person and has a diverse background in operational, management and information technology roles. He has worked in manufacturing, mining, construction and education sectors, and has more than 20 years of heavy industry experience.

Steve Shearn

Steve Shearn

Technical Lead / Developer


Steve is an avid innovator with decades of software development experience in a wide range of industries. Steve joined forces with Waldon Services in 2010 and an effective and efficient design and development process has emerged from 10 years of collaboration. He is passionate about exploring possibilities with technology.

Helen Carey

Business Administration Officer

(Cert IV BusAdmin)

Helen commenced her career with Waldon Services in 2010. She manages business administration, embracing the challenges and opportunities of a dynamic organisation. She is passionate about helping under-developed countries

Zoe Baxter

Customer Support / Software Tester

Zoe joined the business in 2019 with a background in customer support and quality control. She is passionate about organisations setting high standards and enjoys the feeling of being a part of something important.

Marcus Valastro

Project Engineer

Marcus has been working with Waldon Services since 2020. He is completing a Thesis in Mechatronics Engineering and Commerce and is a proactive problem solver with a passion for continuous improvement. Paired with his natural interpersonal skills and heavy industry experience, Marcus is able to deliver results in diverse and complex environments. 

Nikhil Thaker



Nikhil joined the team in 2021. He is a software developer with considerable experience in commercial application development. Nikhil’s passion is hybrid mobile technologies and frontend/backend JavaScript frameworks.

Vishal Patel



Vishal commenced working with Waldon Services in 2021. His background in commercial application development helps drive his passion in building innovative business solutions supported by strong professional responsibility. 

Vivek Barolia



Vivek joined Waldon Services in 2021, bringing with him over a decade of experience in Software Engineering. He is a critical thinker and has strong attention to detail. Vivek is passionate about exploring new technologies and delivering functional solutions.

David Diggins

Business Analyst

(Cert IV Eng, BBus)

Dave joined the team in 2021 with a diverse background in operational and business roles. Dave is an innovative forward-thinker focused on long-term outcomes. He loves spending time with his young family, fishing, and maintaining a healthy lifestyle.

Heather Ballard

Test Lead


Heather joined the Waldon Services team in 2022. She has over 18 years’ experience with Integration and Verification across multiple industries including Defence, Transport and Retail. Outside of work Heather enjoys spending time outdoors with family, finding new places to camp near the beach or the bush. 

Brooke Beresford

Customer Support / Software Tester

Brooke joined the team in 2022 bringing with her 6 years of software testing experience. She is passionate about user experience, has a keen eye for detail and continually strives for high quality outcomes. Brooke values accessibility in software, ensuring that everybody has the opportunity to thrive.